Advantage Transit Group, Inc

"Ted, our driver, was very helpful. He not only helped my wheelchair-bound husband into and out of the medical building for the appointment but also helped him transfer onto the equipment that was necessary for the procedure. Ted went "above and beyond". Thank you again Ted."

"I reserved an executive sedan to take me from the Albany train station to Saratoga Springs for $124 paid the day before when I made the reservation. I arrive at 8:30 pm and no car to be found. I wait around for 10 minutes (it's 20 degrees out) and still no car. So I decide to take one of the taxis out front and deal with the charge on my card later. As I approach the taxi, the dispatcher for Advantage tells me I cannot take one of the taxis, which are owned by Advantage. I just want to get to my hotel, I'm tired and get into an old mini van owned by Advantage that the dispatcher called over. I reserved a $124 car to have a nice safe ride to my hotel in this winter weather. I did not have a nice safe ride. We spun out on the highway, had to drive extremely slow due to the poor condition of this mini van. It was not the driver's fault, he was really nice. Needless to say, a poor experience with Advantage and I highly recommend not using them if you can avoid them. Luckily my credit card company will strike this charge from my account and I tipped the driver nicely as he was professional and empathetic to the situation."

"To put it simply, my experience using Advantage was excellent. I'm surprised by some of the other reviews I've seen. I booked a van to take a trip up to Saratoga racetrack from Albany There were eight of us and we had a big cooler and a number of other miscellaneous items. Everything and everyone fit perfectly with room to spare. The van was exceptionally clean and our driver was fantastic and knew some of the back ways to get us there faster. I even made a mistake on the pick up address which I realized five minutes before the van was supposed to arrive, and the staff was amazing and completely understanding. I will absolutely use Advantage again for our trip next year."